n998 Privacy Policy – How We Handle Your Data

1. Introduction

This Privacy Policy explains how n998 ("we", "us", "the platform") collects, uses, stores, and protects personal information when you visit n998.pro or use the n998 mobile app. It applies to all players who register an account, make deposits or withdrawals, interact with customer support, or browse the platform — regardless of whether you are using a desktop browser or our mobile application.

By registering on n998 and accepting our Terms and Conditions, you also acknowledge this Privacy Policy. If you do not agree with how we handle personal data as described here, you should not create an account or continue using the platform.

This policy is written to be genuinely readable and straightforward. We have tried to avoid burying important information in technical or legal language. If anything here is unclear, our support team is available 24/7 via live chat and can help you understand how your data is handled.

2. Data We Collect

The personal data we collect falls into two categories: information you provide directly, and information generated automatically through your use of the platform.

Information you provide directly:

• Full name, date of birth, and gender as provided during registration.
• Pakistan mobile number and email address used for account creation and communication.
• National ID (CNIC) or other identity documents submitted during verification.
• Payment details including JazzCash mobile number, Easypaisa account details, Raast ID, bank account information, or card details used for deposits and withdrawals.
• Messages and information you send to our customer support team.
• Preferences and settings you configure within your account, including responsible gaming limits.

Information collected automatically:

• IP address and approximate geographic location at the time of login and transactions.
• Device type, operating system, browser version, and screen resolution.
• Session data including login timestamps, pages visited, games played, bets placed, and time spent on different sections of the platform.
• Cookie data as described in the Cookies section below.
• Transaction records including deposit amounts in PKR, withdrawal requests, bonus activations, and wagering history.

3. How We Use Your Data

Every piece of data collected by n998 serves a specific operational purpose. We do not collect data speculatively or without a clear reason. The table below summarises the main uses:

n998 does not use your personal data for automated decision-making that produces significant legal effects without human review. If an account is flagged for investigation by our security systems, a member of the compliance team reviews the case before any action is taken.

4. Payments & Identity Verification

When you make a deposit or request a withdrawal on n998, the transaction is routed through your selected payment provider — JazzCash, Easypaisa, Raast, a bank transfer, or a card payment. n998 does not store your full card number or mobile wallet PIN. Payment credentials are handled entirely within the secure environment of the relevant provider.

What n998 does retain is a transaction record: the amount in PKR, the date and time, the payment method type, and the outcome. This record is necessary for account balance management, withdrawal processing, and dispute resolution.

Identity verification (KYC) documents such as your CNIC are stored in encrypted form on secured servers. Access is restricted to authorised verification staff only. Once verification is complete, documents are retained for the period required by our anti-money laundering obligations. You can request information about the specific retention period for your verification documents by contacting support.

5. Sharing with Third Parties

n998 does not sell, rent, or share your personal data with third-party marketers or advertisers. The only circumstances under which your data is shared with external parties are as follows:

• Payment processors — JazzCash, Easypaisa, Raast, banks, and card networks receive only the transaction data they need to process your deposit or withdrawal.
• Game providers — Third-party casino and sports data providers may receive a session token and your chosen game currency (PKR) to launch a game session. They do not receive your full account details or contact information.
• Identity verification services — Where automated document checks are used during the KYC process, a verification service provider may process your submitted documents. These providers are bound by strict data protection obligations.
• Analytics providers — Aggregated, anonymised usage data may be processed by analytics tools to help us understand platform performance. Individual player identities are not passed to analytics services.
• Legal and regulatory obligations — Where we are required by law or a valid legal process to disclose information, we will do so to the extent required and will notify you where we are legally permitted to.

All third-party service providers who handle any data on behalf of n998 are required to maintain confidentiality and implement appropriate security measures. We do not knowingly work with providers who do not meet these standards.

6. Cookies & Tracking Technologies

n998 uses cookies and similar tracking technologies to keep the platform running smoothly, remember your preferences, and understand how players use different areas of the site. Here is a straightforward breakdown of the cookie types in use:

• Strictly necessary cookies — Required for the platform to function. These handle your login session, account security tokens, and shopping cart equivalents like your active bet slip. You cannot opt out of these while using n998.
• Functional cookies — Remember your preferences such as language settings, preferred sports markets, and display options so you do not have to reconfigure them on each visit.
• Analytics cookies — Help us understand which features are popular, where players encounter issues, and how the platform can be improved. Data collected is aggregated and does not identify individual players by name.
• Marketing cookies — Used to measure the effectiveness of promotional campaigns. If you arrived at n998 via a promotional link, a cookie may record that attribution. No marketing cookies track your activity on external websites.

You can manage or disable non-essential cookies through your browser's privacy settings. Note that disabling functional cookies may affect the platform experience, for example by resetting your market preferences on each visit. Disabling strictly necessary cookies will prevent the platform from working correctly.

7. Data Retention

n998 retains personal data for as long as your account is active and for a defined period after account closure, in line with standard anti-money laundering and financial record-keeping practices. The general retention periods are:

• Account registration data and identity documents are retained for a minimum of five years following account closure.
• Transaction records including deposits, withdrawals, and betting history are retained for a minimum of five years.
• Customer support communication records are retained for three years.
• Analytics and usage data in aggregated form may be retained indefinitely as it does not identify individual players.

When a retention period expires, data is deleted or anonymised in a secure manner. If you request account deletion before a retention period ends, we will process the deletion of data that is not subject to a legal retention obligation and inform you of what is retained and why.

8. Security Measures

Protecting your data is something we take seriously at every level. The security measures in place at n998 include:

• TLS encryption for all data in transit between your device and our servers.
• Encrypted storage for sensitive data including identity documents and personal identifiers.
• Role-based access controls ensuring that only authorised team members can access player data, and only to the extent needed for their role.
• Regular internal security reviews and vulnerability assessments.
• Two-factor authentication available for player accounts to add an extra layer of login security.
• Monitoring systems that flag unusual login patterns or transaction behaviour for review.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your account or suspect a security issue, change your password immediately and contact our support team so we can investigate and take protective action on your account.

9. Your Privacy Rights

As an n998 player, you have meaningful rights over your personal data. These include:

• Right to access — You can request a copy of the personal data n998 holds about you. We will respond within a reasonable timeframe, typically within 30 days.
• Right to correction — If any data we hold is inaccurate or out of date, you can ask us to correct it. For minor changes like contact details, you can update these directly in your account settings.
• Right to deletion — You can request deletion of your personal data. Where no legal retention obligation applies, we will process the deletion. Where a retention obligation does apply, we will explain what data must be kept and for how long.
• Right to object — You can object to our processing of your data where we rely on legitimate interest as the basis, for example in relation to marketing communications or analytics.
• Right to data portability — You can request your personal data in a structured, machine-readable format so it can be transferred elsewhere if you choose.
• Right to withdraw consent — Where processing is based on your consent (for example, receiving promotional emails), you can withdraw that consent at any time. Withdrawal does not affect processing that happened before the withdrawal.

To exercise any of these rights, contact our support team via live chat on the platform. We may need to verify your identity before processing a request to ensure that account data is only disclosed to the account holder. All rights requests are handled free of charge.

10. Minors

n998 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. During registration, you are required to confirm your age, and identity verification may be used to confirm this in certain cases.

If we discover that personal data has been collected from a person under 18, that account will be closed immediately, any deposits will be returned through the original payment method where possible, and all associated data will be deleted promptly.

If you are a parent or guardian and believe your child has registered on n998 without your knowledge, please contact our support team right away so we can take immediate action.

11. Changes to This Policy

n998 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable practices, or legal requirements. The date at the top of this page reflects when the policy was last revised.

For significant changes that materially affect how your data is processed, we will notify registered players via the email address on their account where possible, or through a prominent notice on the platform. For minor or clarifying changes, the updated policy will simply be published with a revised date.

Continued use of n998 after a policy update has been published constitutes your acceptance of the revised version. If you disagree with any changes, you should stop using the platform and contact support to discuss your account closure options.